Please don't use this firm. They refused to pay out regarding a problem with my dog's leg, claiming it was not covered due to an existing claim.

My dog was run over and they are using every possible excuse not to pay up.

In summary whatever happens to your dog they can argue that it was preventable - so be warned if you are walking your dog and he pulls away you could avoid it by either not...

Had only moved my dog which was 9 years old and never had acclaim to this company a couple of months before she ran into the door and broke some teeth and knocked others loose.
Was concerned that in a dog of this age they might not pay out despite the...

I had only been with LV since June after taking out cover for my staffie. She was coming up for 10. She started a cough over the Aug bank holiday and within 2 weeks was diagnosed with lung cancer and pts. That was a month ago and LV still saying 5 working...

I had taken my dog to the vets with a problem a couple of times which they thought to be reverse sneezing initially I did not contact insurers as the bill was below the excess on each occasion
When her condition deteriorated ie she had a discharge from...


I have two cats, one a ginger Tom who is about 11 years old, called William, and a tourtoishell female called Tammy who is nearly 14 years old. I have had them both insured with Rias Pet Insurance in Portsmouth since 2007. Then William had Silver...

My dog was covered for a list of named conditions which included Infectious Diseases - she contracted Pyometra. Her treatment cost me £824. I was prepared to pay the £100 excess but was astounded when they refused to reimburse me for the rest which I had...

I was going to insure my to dogs with this company. From the reviews I think I will give it a miss

We to think that 'Animal Friends' is a misnomer. I work for a veterinary practice and made a claim to Animal Friends on behalf of a client whose dog was referred for a heart problem. They have refused to pay on the basis of a completely unrelated...

OK so the single treatment limit is only £3k which with vets prices being what they are, is easy to rack up. Having said that Churchill were really good and paid me back exactly what I was due. Also when my cat went to the Animal Health Trust for an...