With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Muddycatz
Posted: 28/03/2013
1

A dog who is isured with Animal Friends ran out in front of my car causing £1200 damage (dog fine)owners admitted liability saying lead broke, AF are refusing to pay out for my damages saying it was an unforseeable accident so they don't have to...

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Insurer: Animal Friends
By:
C. Riss
Posted: 17/03/2013
5

I am with animal friends, they paid out when my young cat age 7 months got ill, I received the money in my bank the day after I claimed. So that was good.
Two months later he died age 10 months, I am claiming soon for tests at the cardiologist and the...

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Insurer: Animal Friends
By:
Emma
Posted: 20/03/2012
1

Don't fall for their charity image! They won't pay out on our cat's heart scans since we can't get the Swedish vets to translate medical records from Swedish to English. We have provided AFI with signed documentation from these vets, stating that our cat...

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Insurer: Animal Friends
By:
v holt
Posted: 20/03/2012
5

We rescued our dog and he was healthy until there was a virus in the mains water supply that the authoriies didnt warn anyone about until too late. Since then he has a bad auto immune system. His bills are in the £1000's and have always been paid ....

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Insurer: Animal Friends
By:
C Harris
Posted: 13/03/2012
2

Our 9 month old persian cat Luigi died suddenly, we were so upset. Animal friends refused to pay on the basis we hadn't registered his pedigree as we weren't breeding or showing him. We had explained that at the time when we took out the insurance. They...

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Insurer: Animal Friends
By:
Louise
Posted: 21/02/2012
4

I have had insurance with animal friends for several months now, and quite recently I’ve had to make a claim for my dog after she damaged her spine. During a truthfully traumatic period for myself and my husband, Animal Friends were able to handle my case...

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By:
Steve H
Posted: 27/11/2011
1

I have been with Argos for 7 claim free years but when the recent renewal came through with another increase this time of 30% I thought I would see if they can reduce the premium. After 20 minutes on the phone getting nowhere a supervisor called HEIDI who...

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Insurer: Petplan
By:
A jones
Posted: 07/11/2011
1

my claim was delt with promptly almost by return post..they just refusd to pay out shame on you Pet Plan to take a whole months pension from a pensioner.m my payment was direct debit at £17.58 per month.
The policy that they recommended to me to help me...

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