Big Scammers who don't want to pay out. They are slow and difficult and find every excuse not to pay out. The breeding cover is a scam. Paying £100 every month and they refused to payout for a newborn puppy that was hospitalised and passed away. £1000 can...

Do not use these. Our chihuahua was PTS last week. I spoke to an agent who told me to put a claim in for her cremation. However, when speaking with an agent today she said that that came under the vets euthanasia bill which they are using. Despite being...

Compassionate and caring company, providing quick communication and very fair claims process. Highly recommend them.

Very delayed and unorganised group of insurance, leaving me with anxiety and stress.
Waited for a while. barrier of communication; no support and no advice, just no care or help. I would not recommend.

I moved my insurance policy to Admiral following a cold email advert. It all looked good: improved cover and 33% cheaper than my old company.
I made a claim two months after changing and received the shortest of replies, in quick-time. My claim had been...

A 30% increase at renewal. They state my last claim was less than 12 months ago but that's when they paid it- leaving our independent vets out of pocket for over 6 months. The claim was actually in June but they're saying it was October. Poor service, and...