I have very happily used Agria Pet insurance for some years, and would have no hesitation in recommending the company in almost all aspects, but was horrified to receive the renewal insurance for my dog, who is eight years old. To keep the cost down, I...

I've now had to arrange a complaint with the financial ombudsman as they are incapable of keeping their word description prior assurances and will do anything to avoid paying claims that are valid staff are rude and disrespectful

I called up to set up a policy for my Border Collie and across Fox Terrier pup. Kelly was amazing throughout, my phone signal was not great and she was very patient with me. She populated both quotes ensuring I got the exact cover I wanted. Both policies...

I do have two dogs insured with Sainsburys. My youngest dog got badly attacked by another dog. He nearly died and it cost £5,300 to get him well again. Sainsburys paid me back all the money with no fuss.

My second dog was older so after the age of 8 and...

Had to put my gorgeous Cocker Spaniel to sleep so young only 6 years old. This Company, sorted my Claim in 2 days. Everybody I spoke to or messaged was so caring. Would definitely Recommend. Thank You Napo and all your Staff, for helping ease my pain.

Due to a neurological problem creating increasingly serious aggression, we had to have our dog euthanized recently. It was an incredibly hard decision to make and the whole experience left me and my wife in bits. Our vets were wonderful; supportive and...