Everything is easy until it comes to them paying out!

I've unfortunately had 2 claims with my dog. It took an age for them to pay the first, and I had to call several times.

The second, they are still stalling by claiming (despite several letters from...

Very bad experience with Tesco Pet Insurance for my adopted ex racing greyhound I’ve had for 6 years now aged 9. For Tesco you can read Sainsbury’s etc, etc, all underwritten and owned by the same mob.
The pet insurance business, as has veterinary...

I have insured my dog with Tesco Pet Insurance for many years. After he suffered seizures and had to be put to sleep, I was hit with a £600 bill for his final care and cremation. Despite my policy stating a 'Bereavement' limit of £200, Tesco has seen fit...

Been using Tesco pet insurance for many years without ever making a claim. Went up a lot each year but kept it going. However, my dog was diagnosed with diabetes in December last year (2025) so had to make my first claim. Had to pay £120 excess plus 20%...

I've always found Sainsbury's pet insurance customer service staff very helpful & polite. My cat Paul was very ill & was put to sleep last week. Yesterday I received a really lovely sympathy card from them which was so touching. I will use them again...

I have just made my second claim for TPLO surgery. On both occasions payout was very efficient. This time was just over two weeks.