AVOID, AVOID, AVOID. Theyll take your money and do everything possible not to pay a claim. We put in a genuine claim and were made to feel like criminals, they called us dishonest and fraudulent. Then on 7th Nov they said they'd cancelled our policy from...

My almost 7 year spaniel was the most loving dog I have ever owned. He was a wonderful dog, so loving with people and children. Unfortunately he had rage syndrome which was very rare. He attacked us without warning then at the end of the attack he would...

Vet sure are very helpful and will help you at any time and completely understand your pets needs.
Our felix is getting there

Really easy to get my claim sorted

I’ve been with Vetsure for 10yrs now. If I need to call, they’ve always been a pleasure to talk to, extremely kind & knowledgable.

Claiming is easy. The form is partially filled in with your pets name & details. You just have to fill in about their...

After a quick initial claim was resolved I felt confident I had made a good call moving to many pets. Sadly after a short illness our wee fur baby left us . We are completely devastated and now struggling financially as my vet would not do a direct claim...

Customer service was great, very friendly and helpful. Claim was dealt with within a couple of days.

Very easy to use & friendly wouldn’t definitely recommend

Been with VetSure for a number of years and overall found them easy to deal with both by myself and through the vets
More often than not they will make a fair contribution to the get costs
Overall satisfied with their service

If you are looking for pet insurance don’t use Animal Friends. They may be cheaper than some other companies but their customer service is appalling. Don’t expect making a claim to be easy. It isn’t and you will not receive fair treatment. Trust your pet...