Customer Review for
Had 2 cats insured for about 30 a month, went up and up every year until it reached £90. One of the cats died and they dropped it down to £52 (not even half the half the hair for one cat).
The next month I get my annual renewal and it's £87 because the one remaining cat reached 11 years old. My premium went from 700 to 1100 a year!
I told them I've never made a claim for the remaining cat, they told me I was wrong and that I'd claimed for a road traffic accident - I'm pretty sure I'd know if my cat got hit by a cat and I'd made a claim.
I cancelled the policy and will save the money myself each month. They should be reported to the financial ombudsman.
Law, 23 August 2018
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