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Customer Review for

1/10 Terrible!

Had 2 cats insured for about 30 a month, went up and up every year until it reached 90. One of the cats died and they dropped it down to 52 (not even half the half the hair for one cat). The next month I get my annual renewal and it's 87 because the one remaining cat reached 11 years old. My premium went from 700 to 1100 a year! I told them I've never made a claim for the remaining cat, they told me I was wrong and that I'd claimed for a road traffic accident - I'm pretty sure I'd know if my cat got hit by a cat and I'd made a claim. I cancelled the policy and will save the money myself each month. They should be reported to the financial ombudsman.

  Law, 23 August 2018

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