Customer Review for
1/10 Stay away from Pet Plan
Do not buy Pet Plan Policy - Ready to take your money. Poor Service and any reason to put an exclusion on a pets health. Just like others - it's only today I have received a policy document after buying the policy in January 2017. 9 months later!! I have had so many issues with Pet Plan I don't know where to start. It's been totally awful. It was advertised at the vet as being all singing and dancing - wish I had never changed from my previous pet insurance company. Like others my pets have exclusions for example because she vomited once - that now means that she has an exclusion of gastro-intestinal digestive system disorder. She's also
down as being a scavenger for which Pet Plan are asking to see a report from an approved behavioural therapist. :-( OMG - my poor cat could not be further from a scavenger. Don't waste your money on high monthly premiums and high excess with Pet Plan - all you will get is very poor service and exclusions on your animals policy. I would give the rating of zero if there was an option.
Charmine, 19 September 2017
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