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Customer Review for

1/10 Liers

WARNING, STAY AWAY FROM ANIMAL FRIENDS... Where do I start.. I took animal friends out when my dog was a puppy because they sounded good and cheap, but then I needed to make a small claim And they wouldn't pay because apparently I only had basic cover (fair enough) so on the phone their and then I asked for insurance to cover everything for life, I stressed that I needed life cover, so she gave me a quote, much more expensive than befor ( as expected) which I agreed to pay and their n then new policy started. 4 years later my dog had a blockage in his intestines and needed surgery, which they did pay ok, but then a year later a similar situation happened but this time they refused to pay saying that I couldnt claim on any intestines surgery again.. Would never use again, and am now with a new insurance company that will luckily take on any new intestinal surgery ever needed..

  Debbie, 14 March 2018

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    What company did you switch to? wondering as puppy had intestinal block and renewal has come through at 800 - she is 1!!!

comment by: Kate Buckley, 30 May 2018

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