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Customer Review for

1/10 trying everything to avoid paying small vet fee

I'm trying to claim £400 vets fees less £99 excess, they have repeatedly asked same questions even though answers on claim form, have dealt with 4 different claims assistants who lack basic animal knowledge. They are trying to find/make up previous history although there isn't any and now inventing reasons for why they shouldn't pay (dog was in a fight which caused injury!!!!). Avoid like the plague never experienced such a terrible company. Complete con.

  moodiemare, 14 January 2018

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    Yes, they wouldn’t pay out on my one & only claim, any excuse to get out of paying, wish I’d seen your review before.

comment by: Mrs Thompson , 30 January 2018

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