Customer Review for
1/10 Appalling admin and customer service
I had to chase them twice to get copies of the policy documents emails to me. Call waiting time are dreadful and then when I cancelled the policy due to me no longer having my dog I got confirmation that three had cancell d and no monies owed but after cancelling my direct debit mandate they then say they ne d to coll ct payment or they will cancel the policy.
Cliff, 11 July 2017
Was this review helpful to you?