pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

1/10 Do not buy direct line pet insurance.

After being a dog owner for 12 years direct line is the worst insurance company I have been with. My one year old dog needed treatment which he got at the vet and I paid for on my card. When I sent the forms off they have told me it will take 8-10 weeks to review the claim. This is really useful if you can afford to be out of pocket for that long. They seem happy enough to take my money but not so happy to pay out. I've never seen a claim take this long before and this is the first time I have ever claimed with this pet.

  Dan smyth, 15 August 2016

  Was this review helpful to you?      





    I have today posted a similar negative review. Absolutely disgraceful that they take so long to process claims. It rather makes a mockery of having pet insurance as you have to pay the bill up front and even if you have a vet that will accept payment direct from an insurance company , I don't think they would find that 7+ weeks is acceptable.

comment by: Valerie Hawkwood, 30 August 2016
 



Comment on this Review

Your Name
Comment
What does 5 + 4 =  




Insurers

ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American
Express

See more >>>




PetInsurance Review 2016