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RSPCA pet insurance

Wilberforce Way
West Sussex
RH13 9RS

phone: 0800 032 5952

RSPCA now has a partnership with More Th>N insurance.
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Reviews of RSPCA pet insurance

1/5   All of the complaints are true.   28 July 2014

Reviewed By: David Kovacic, Recommend: N

Told I had to submit my dog's 3 year history, just for a yearly vaccination claim. Asked to cancel, and was told I was stuck for the rest of the year. (They told me I had been paid for vaccination visit - not on my transaction account! At least I was lied to - now I can take further action). Just as horrible as any other bad insurance company.

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1/5   wont pay up   5 February 2013

Reviewed By: Phil, Recommend: N

We took Sasha ( a timid Belgian shepherd/cross that had been severly battered by her first owner) on from the rspca in 2006. Since then we have had her constantly insured by RSPCA pet insurance with the highest level of cover.She has never had to have any treatment and we have never claimed for her. Despite that, in six years, the policy has increased from 13.00, to the latest quote,32.00 per month. At the last renewal price hike,(sept 2012)I went onto the internet, compared prices and then got this reduced down to 20/month, which we accepted. In Dec we had to submit a claim as Sasha had become lame and was given medication. Eventually over 6 weeks later, we got a response stating RSPCA insurance will not pay up as they state'it will not cover illness or injury that showed clinical signs before the policy cover started'. Bearing in mind she has always been covered by RSPCA insurance since we got her from the RSPCA rescue centre, its a farce. Dont think they are any different from any other insurance company just because of their name, they will still try their hardest not to pay up.

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