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Customer Review for

1/10 75% premium increase!

My premium has increased by 75% this year. My dog is only 4 years old. Talking to John Lewis they stated that increases of up to 50% were normal!!!! I had one small claim this year hence my 75% increase. Donít think I will be renewing! Just received a automated feedback call - asking my how satisfied I was with the call I made to JL. They asked to rate on a scale of zero to 10 - when I responded zero they didnít recognise the response and put the phone down on me!

  Jane, 23 April 2018

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