Customer Review for
1/10 John Lewis Rip - Off
John Lewis really increased our premiums. The wording of the policy was misleading as the "cover for life" hides the extreme annual increases.
I did not receive renewal paperwork for 2 years then discovered the massive increases. I lodged a complaint and requested cancellation and refund of the overinflated amounts. They confirmed they would cancel. BUT DID NOT. A year later I got a renewal showing they had taken another year of increased rates and stating that they were going to charge nearly £100 a month for the next year. All for a policy which never had a single claim! They now promise yet again to cancel and refund - I don't think I can trust them. WORST COMPANY EVER.
Dearhound - expensive if with JL insurance., 20 February 2018
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