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Customer Review for

2/10 Disappointed

We have 2 dogs insured with John Lewis. I really believed this would be the best company to insure our dogs with due to the companiesí ethos. However, I was so wrong. Our youngest was diagnosed with epilepsy, who after a few years is now stable. And our oldest girl is generally well, just has some issues with her paws from time to time. Even though we had life time insurance on both dogs the cost of their insurance is now over double. We have just had a bill for Ł1198.00 per year and now waiting for the other bill to come through which was Ł1112.00 last year (for the older dog, who has been to the vets maybe 5 times in her life). Although John Lewis are very good at dealing with claims etc, the cost is outrageous. Think carefully before insuring your pets with this company. We are now unable to move to another insurer and our trapped.

  Dogowner, 15 June 2017

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