Customer Review for
3/10 Very disappointed by John Lewis 54% premium incre
We took out pet insurance with John Lewis for our young border collie. We had to claim on it in the first 12 months as he developed meningitis. When our renewal came through it had gone up by several pounds but as we'd had a 20% discount on the first year we found that perfectly acceptable. This year (he's 3) it's gone up by 54% (£15 a month). JL say he's older, Ins premium tax has increased, vets fees have increased & when pushed claims history (but that was there last year!) I've asked for a full breakdown of the 55% increase. I've been a one woman walking advertisement for JL Pet Insurance as they were so helpful when we had to claim for our dog's hospital & vet fees but I certainly will make sure everybody knows about this whopping increase too! What's so unfair is that if you've already claimed for a condition you are a captive customer...very disappointed with John Lewis Pet Insurance. As an added insult it has cost us £41.28 to change the address on the policy!
Jude Farrimond-Sheddon, 9 May 2017
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| ||My insurance premium has gone up nearly 100% from £311 to £604..yes I did make a claim but it was only for £160! when I rang I also got the same old banter ...Age (my dog is 6) Vet fees gone up (my vets fees haven't gone up that much!)and the old chestnut premium tax. I have asked for a breakdown of the 100% increase too.|
comment by: jen, 30 June 2017