Customer Review for
2/10 Extortionate renewal
We changed to John Lewis when our dog was 1 year old. He is now 2 and yes we did claim for an injury (£1,200), shouldn't be recurring, but isn't that why you take out insurance?! We were paying £79 per month they now want £132, up by 67%!When I called they said they take into consideration his age, breed and amount of other claims. He is only 2, and he hasn't changed breed in the last year! I feel so let down, particularly as I went to a big reputable company thinking it would be okay. They did pay out but this shouldn't be allowed.
Animal lover, 8 May 2017
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