Customer Review for
1/10 Extortion - Held to ransom by John Lewis
Just received my annual renewal notice from John Lewis for my lovely 10 year old Bichon dog - and nearly collapsed when I saw that this year the premium has increase by £550 to £1658pa. I fully expected another hike but this is absolute robbery!
I called and told them that this was tantamount to extortion! and at this rate if he lives for another 10 years I'll need to either sell my house or take out a second mortgage to pay their premiums! It's an absolute disgrace that they get away with this. They have us over a barrell when it comes to our elderly pets as they know it will be difficult for us to move our beloved friends to a new provider.
I will never use nor will I ever recommend John Lewis for pet insurance - neither will I shop with them again. Dreadful money grabbing, uncaring company!
Ann Grey, 25 March 2017
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