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Customer Review for

1/10 HUGE premium increase after 1 year

After switching my pet insurance to John Lewis last year, I have just received my first renewal quote. The premium has increased by 45%! My dog is a fit and healthy 3 year old, and we have not made any claims for her. My previously dog was insured with another company and had a long term illness spanning many years with many claims made. But not once did the premiums ever increase by that kind of percentage. I never normally leave reviews, but I am disgusted at this increase and to be honest expected more from a company such as John Lewis. I hope that by adding this review to those already given, it will help others to make an informed decision about whether or not to take out a policy with them. I certainly would not recommend them to anyone, and I only wish I had seen these reviews a year ago.

  Emily, 17 March 2017

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