Customer Review for
3/10 Going back to previous insurer
Have been with John Lewis for cat insurance for 3 years - have made no claims but our cats are now 7 and 9 so insurance has gone up. In three years the cost has gone up from £186 yr 1 to £444.50 in yr 3 for Plus policy.
Just got quote from previous insurer (Direct Line) for increased cover up to £8k per condition no time limit at £265 for the two of them with a choice of excess (£70 or £140) - I chose the lower.
Previous experience with DL was a payout for an injury to a pet that happened inside start date of cover but hadn't paid anything towards cover - positive good customer service.
Bilbo Baggins, 19 April 2016
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