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Customer Review for

1/10 Beware, beware, beware

Severe wealth warning!! Do not be fooled, do not take out a policy with these insurers who hike up the renewal premiums each year at an eye watering rate. 6 yr old tabby male suffered pulled tail syndrome (there are some nasty people out there)thank goodness he recovered as it can be fatal. Claimed for 120 in first yr. Second yr premium was hiked by 70 the 3rd yr hiked by 50. Customer service staff have no insurance knowledge but do their best from a script which is just repeated at you when you call. JL do yourselves a favour and find another underwriter: RSA is just greedy.

  Tod, 5 February 2016

  Was this review helpful to you?      

    I was going to get JL insurance but I will not after reading comments NO. Can somebody recomend Normal insurance? where did not have problem when they claimed.

comment by: Nada Lukic, 30 May 2016
    Hi - found exactly the same as Maggie! We have a German Shepherd - only 4, never made a claim and been with John Lewis pet insurance since she was a puppy, cost gone up each year by almost 50%. Now at over 90/month going to look elsewhere. Absolutely ridiculous and very poor of John Lewis.

comment by: Charly, 30 April 2016
    I have had JL insurnce for one German Shepherd dog for 4 years, never claimed at all but premiums have hiked up by about 40% each year. Last year I reduced cost by choosing less cover (from 10k to 7k) this year premium is 695 for 7k. (our car insurance for 2 vehicles is less!!) Too rich for me - I am currently researching other providers, which is how I stumbled upon this.

comment by: maggie , 30 March 2016

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PetInsurance Review 2016