Customer Review for
1/10 Beware, beware, beware
Severe wealth warning!! Do not be fooled, do not take out a policy with these insurers who hike up the renewal premiums each year at an eye watering rate.
6 yr old tabby male suffered pulled tail syndrome (there are some nasty people out there)thank goodness he recovered as it can be fatal. Claimed for £120 in first yr. Second yr premium was hiked by £70 the 3rd yr hiked by £50.
Customer service staff have no insurance knowledge but do their best from a script which is just repeated at you when you call. JL do yourselves a favour and find another underwriter: RSA is just greedy.
Tod, 5 February 2016
Was this review helpful to you?
| ||I was going to get JL insurance but I will not after reading comments NO. Can somebody recomend Normal insurance? where did not have problem when they claimed.|
comment by: Nada Lukic, 30 May 2016
| ||Hi - found exactly the same as Maggie! We have a German Shepherd - only 4, never made a claim and been with John Lewis pet insurance since she was a puppy, cost gone up each year by almost 50%. Now at over £90/month going to look elsewhere. Absolutely ridiculous and very poor of John Lewis.|
comment by: Charly, 30 April 2016
| ||I have had JL insurnce for one German Shepherd dog for 4 years, never claimed at all but premiums have hiked up by about 40% each year. Last year I reduced cost by choosing less cover (from £10k to £7k) this year premium is £695 for £7k. (our car insurance for 2 vehicles is less!!) Too rich for me - I am currently researching other providers, which is how I stumbled upon this. |
comment by: maggie , 30 March 2016