pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

5/10 Superb

My little Rita had a dislocated shoulder which had to be put back in a couple weeks ago with ongoing laser treatment and orthopaedic shoulder brace to aid her recovery. What I can say is that the whole time I have stayed in good communication with Emily on the claims team letting her know how my little girl was doing when asked. Vetsure responds well via email and phone calls if needed . Poor Emily even had to listen to me waffling on upset and angry while I told her how my original vet misdiagnosed Ritaís dislocation leaving her in pain for 3 days. Emily was very understanding and as I live alone it was nice to just speak and offload my upset to someone (THANK YOU Emily) I have had no problems submitting my claim forms with vetsure . They have paid out for Ritaís treatment with no problem . I have found them very honest on the phone and very helpful... Hoping I never have to claim again on any of my dogs as Iíd rather pay the monthly insurance and have my dogs healthy and safe but as far as Iím concerned itís money well spent regardless if you claim or not.. THANK YOU to everyone at vetsure especially Emily who I have dealt with on a couple of occasions and a big THANK YOU from my little Rita who is making good recovery xxxxxxx

  Alison parsons, 6 February 2018

  Was this review helpful to you?      





Comment on this Review

Your Name
Comment
What does 2 + 1 =  




Insurers

ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American
Express

See more >>>




PetInsurance Review 2016