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Customer Review for

2/10 too long to wait for an answer!

have just been informed that a claim I put in three weeks ago hasn't even been looked at yet and won't be until at least the end of the week. I need to know whether they will pay out as my boxer needs more treatment and I can't afford to progress without knowing whether I am covered. Far too long to wait for a yes/no answer. My cats are covered under another insurance and they confirmed acceptance within a few days.

  christine, 18 May 2015

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    Similar thing happened to me,I heard yesterday they refused my Very Expensive claim on an opt out clause .....I am so Angry

comment by: Jane, 30 September 2016

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PetInsurance Review 2016