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Customer Review for

1/10 Terrible Sevice

Avoid this company, three months later and im still waiting for the refund of 1200.00, they was meant to pay my vet direct however they kept calling me for payment as it was so delayed...I have now paid the vet direct..everytime I call tesco they tell me they are looking into it still.....my dog now needs further treatment so I called them for pre-autherisation and they told me "we can not discuss another claim we settle this one" bloody cheek seeming as they are the ones delaying it...im so angry. I have used Purely Pets before and they was excellent when my dog had a throat operation and paid the vet 3200.00 the day after the operation

  Amy, 31 January 2017

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PetInsurance Review 2016