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Customer Review for

1/10 Never again

Have had cover for my 2 cats with Asda for 10 years without a significant claim - then one cat developed epilepsy in early October last year, the other broke his leg 3 weeks later. Nov/Dec spent jumping through paperwork hoops, received a confirmation e-mail just before Christmas stating that I would be paid in 5 days. Despite weekly calls to Customer Services am still waiting at the end of January. Considering legal action to recover my money. Will never use them again.

  Kate, 24 January 2014

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    Been looking all day to find a good Pet Insurance plan for our pup (get in 2 wks x). Going for 'Full Life' plans only. Read your review, and many others regarding Asda's poor customer service/willingness to pay up promptly and we think we'll give Asda a swerve! As if its not bad enough having to take a poorly Pet to the Vet - you have to 'fight' to get the service you have paid for! Thanks for your Review: very useful. And do hope your cats are well x

comment by: Mrs Double Ewe!, 30 October 2016
 



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PetInsurance Review 2016