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Customer Review for

1/10 PetPlan Insurance

My oldest cat - 9 years old in May has been insured with PP since he re-homed him. Over close to 9 years,we've paid nearly 2500 in insurance. He recently had to have treatment for Systitis - Vet's bill = 199.24. We made a claim & received 68.19 = 34% of the cost. We know that since our cat is 7 years old now,there was an excess to pay,but we expected the fee minus the excess. If you look at the PP page regarding ''how PP premiums are calculated'',there's no full description at all of how it's calculated.

  Mr.Kelsall, 19 February 2017

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    Agreed 100% As a new pet owner looking for insurance pretty much all other insurers state their excess payments policy upfront. Not so for petplan, even when I rang through to discuss they could not give me any concrete data on excess payments. I will be using other insurance suppliers who are clear about these costs....

comment by: Dave, 30 July 2017
 
    Agreed 100% As a new pet owner looking for insurance pretty much all other insurers state their excess payments policy upfront. Not so for petplan, even when I rang through to discuss they could not give me any concrete date on excess payments. I will be using other insurance suppliers who are clear about these costs....

comment by: Dave, 30 July 2017
 



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PetInsurance Review 2016