Customer Review for
1/10 Poor service, will do anything not to pay out
AFTER BEING WITH PET PLAN FOR OVER 8 YEARS WITH NO CLAIMS, THEY HAVE REJECTED MY £293.61 CLAIM BECAUSE I DID NOT TAKE MY DOG FOR A DENTAL CHECK UP EVERY YEAR! KNEW ABOUT BOOSTERS BUT THE DENTIST! BE WARNED DONT GET CAUGHT OUT LIKE ME!
Denise, 19 May 2016
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| ||this doesnt usually mean a dentist, most good vets will include a dental check in the annual healthcheck at the time the booster was given, they will usually write on the notes any abnormalities/problems so i would tell petplan that your dog DID have a dental check at the healthcheck, tbh they wont know any different!!!|
comment by: Me, 30 October 2016
| ||The policy does state that you are responsible for taking your dog to the vet annually for a check up, else they are not covered.|
comment by: Phil, 30 August 2016