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Customer Review for

1/10 Ear exclusion

Our rescue dog developed an ear condition Otitus the veterinary hospital asked how much she was insured for and l stupidly told them about 4000 . The vet then went on to say ok we will do a scan and she can stay overnight ...when we went back they told us she needed an operation to remove her ear canal......after which they said she could sta in the hospital for 3 or four nights....when all complete the bill came to a surprising 3760.02 .......just a few pounds under what she is insured pet plan have refused to pay due to ear exclusion policy........very angry

  Linda Gormley, 15 December 2015

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    hi if ear conditions were excluded , how can you expect that to be covered ?

comment by: petplan, 30 December 2016
    Angry at pet plan, vet or yourself ? I've never had a vet ask how much is your policy for! Seems you didn't read the policy and got ripped off by the vet!

comment by: Ha ha, 30 October 2016

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PetInsurance Review 2016