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Customer Review for

1/10 Priced out - More Than profiteering bar-stewards

We've had our little Cava Tzuh insured with More Than for over 10 years. Apart from a cruciate ligament op as a puppy, we've never claimed until the last few years when he has developed a heart condition. The excess on each new claim has risen from 75 to 150. The 10% excess on each bill has risen to 20%. Our vets run a pet health club which gives you 10% off all meds... This used to offset the 10% excess from More Than, until the insurance company caught wind of this and insisted that the discount be passed to them. Cheeky side. Well we've almost maxed out the 8,000 limit so they won't be covering the heart condition any more, even so we've just had our renewal letter and the monthly premiums are going from 86 to 150. Plus on your annual renewal you have to pay an annual excess for each ongoing condition therefore, upon renewal they will expect a payment of over 450. It can't be done. I believe that they've deliberately done this because they don't want to cover him any more.. they've priced us out. It's absolutely disgusting!!! AVOID THEM AT ALL COSTS

  Christopher, 23 April 2018

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