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Customer Review for

2/10 Massive excess applied

Life time insurance, no missed payments. Sadly, my dog became ill with auto immune haemolytic anaemia and spent 2 weeks in hospital and eventually died. More Than then applied an excess of over 800 and refused to pay the cost of the dog, despite the fact that she was a young dog. The policy excess is set at 75. I'm extremely puzzled by the huge excess applied and More Than's refusal to pay the purchase cost. I will be taking this further.

  James, 20 May 2017

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    I am looking to insure my 6 month old puppy with more than but since reading your comment I am having a rethink and going to check out reviews on other pet insurers.

comment by: Diane, 30 June 2017

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