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Customer Review for

2/10 What are the good for? Absolutely nothing

I have had my 2 dogs and (now deceased) cats with More Than for many years. They used to be great but not any more. I moved one of my whippet insurance s in December 2016 to another company as More than upped the cost by 70%. The new premium for my healthy 8 year old lurcher just increased from 840 in 2016 to 1122,50 for 2017. In 2015 the annual cost was 494. I will not be renewing with More Than. I tried calling them to discuss the whys and wherefores today - after hanging on to the usual 'we will be with you shortly...' I hung up. Tried again later, another 10 minutes - no answer. I recommended More Than to a friend early in 2016 for her teacup Yorkie puppy. 6 months later his testicles had not descended and the vet recommended removing them as he could get health problems and potentially die. The cost was 420 and More would not meet any part of the claim. In small print on page 39 it is excluded. What do they cover - not a lot if they can get away with it.

  Terri Berg, 23 January 2017

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    Just received ny renewal through and it has increased again from last year 2016 which just below 600.00 l complained then and was told it was due to his age 4 1/2 and that l had made a claim in 2013 - complained and got know where - renewal for this year arrived yesterday and gone up again now to 801.67 they have said they have had increased policy and that l made a claimfor just under 60.00 last year theyntokd me that from taking a policy out this will increase year by year regardless of age or claims l said you did not make that clear when taking the police out but regardless of that based on there yearly increases l would not be able to insure with them

comment by: Bernadette Evans, 30 March 2017

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