Customer Review for
1/10 Huge increased premium
My black Labrador is ten and a half and has high blood pressure. I've claimed about £1500 in a year for vets fees and tablets. This was after paying £90 excess and 20%. The renewal has come through and they want to charge me £1400 a year! Basically it means the high blood pressure effectively isn't covered as I'll be claiming my own money back! What to do?
Paul, 20 March 2016
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| ||I have been a Morethan customer for years and had been happy with them till recently. Their customer service has taken a real nosedive....they take ages to repay any claims and I was shocked that my premiums have increased dramatically over the past couple of years...for having a young crossbreed my premiums have gone from £9 a month to now £40 a month (she has a condition I claim around £100 a year for) . I am shocked and very disappointed in them ....I won't be insuring any more animals with them in future that's for sure...|
comment by: Mandi miller, 30 May 2016
| ||Just got my renewal through, increased from £650 last year to over £1100 plus £150 excess! Had two claims last year and each time had to chase them for payment. Will not be renewing.|
comment by: Y Knot, 30 May 2016
| ||I was with More Than for about about 8 years. Started at £15 per month for my miniature dachshund. Ended up last year at £119 per month! Excuses throughout of London vet prices, age of dog, etc. What rubbish! I cancelled my insurance and went to Lifetime Pet Cover, £34.95 per month for cover up to £10,000 per year! Regrettably I have had to make a claim but they were very swift and fair. |
comment by: Jane Carroll, 30 March 2016