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Customer Review for

1/10 Do not use. Any excuse not to pay.

Our little JR is almost 5 years old, he is a Spanish rescue, we brought him back from Spain in 2016 when he was 3, he was insured in Spain through a Spanish company. He recently damaged his tail and was treated for this injury for 4 weeks, in total the cost was just over 150, I have a 99 excess, my vet filed the claim on my behalf but they have refused to pay as I cannot provide his history from the Spanish vets. I have now cancelled my policy.

  Patricia Young, 12 December 2017

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    Interesting, with so many dogs being adopted from abroad, as mine is, I think I will now phone Animal Friends and see if they have a policy on this subject.

comment by: Eve, 30 January 2018

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