pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

1/10 Avoid Animal Friends

My cat was insured for 3 years with Animal Friends when decided not to renew after lots of hassle/pay 2 excesses of 99 has he was seen by emergencyvet (out of hours)own vet so said it was 2 claims. Was going to charge to cancel so let the policy run to end of term when tried to cancel/not renew over phone was spoke to very patronising/rudely. The man wouldn't give his name. Disgusting service/company. Have sent a complaint but not holding my breath on anything getting done.

  Anonomous, 25 September 2017

  Was this review helpful to you?      





    presently have insurance cover with Animal Friends - had to repeatedly ask for paperwork confirmation of an amended policy and two out of three occasions when contacted by phone to chase this paperwork was either met with a hostile attitude or weak excuse in having to refer request to another department. Never did receive amended paperwork. GO ELSEWHERE !

comment by: anonymous, 30 December 2017
 



Comment on this Review

Your Name
Comment
What does 5 + 3 =  




Insurers

ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American
Express

See more >>>




PetInsurance Review 2016