pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

1/10 they catch you out!

If you have submitted a claim and you receive a message from Animal Friends questioning the onset of symptoms PLEASE watch out and speak to your vet before responding because they simply catch out honest customers. My dog was diagnosed with cystitis and underwent 400 of diagnostic tests. They sent me an e mail asking when symptoms started (vomiting) I admitted that she had brought up saliva occasionally as a puppy and they are refusing to cover it because they say it is a pre-existing condition!

  Karen, 17 May 2017

  Was this review helpful to you?      





    The same has happened to me.Total amount 127.55 claimed. After 2 months and 3 phone calls finally received a payment of 15.35 Policy excess 99 less 35% 'co-payment'because our cat is over 10

comment by: Mitcheson, 30 July 2017
 



Comment on this Review

Your Name
Comment
What does 1 + 0 =  




Insurers

ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American
Express

See more >>>




PetInsurance Review 2016