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Customer Review for

3/10 Good service but expensive

My dog has been insured with M&S for years. In 2013 he was diagnosed with Primary Lens Luxation and had to see a specialist. So the good points... M&S were brilliant, friendly, helpful and paid the vet direct very efficently. The bad... My premiums have gone through the roof, last year it was 980 and my latest renewal is 1385 per annum. However, they did pay out 1800 over the past year, so in the end who is to blame for the increase...the vets who charge high prices.

  Angela, 10 October 2017

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