Customer Review for
3/10 Good service but expensive
My dog has been insured with M&S for years. In 2013 he was diagnosed with Primary Lens Luxation and had to see a specialist. So the good points...
M&S were brilliant, friendly, helpful and paid the vet direct very efficently.
My premiums have gone through the roof, last year it was £980 and my latest renewal is £1385 per annum. However, they did pay out £1800 over the past year, so in the end who is to blame for the increase...the vets who charge high prices.
Angela, 10 October 2017
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