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Customer Review for

1/10 Terrible - Feel Cheated

Renewed last year and checked the changes made in blue as instructed. Shocked to find out they changed my excess (that wasn't in blue) had to pay 1400 vet bills. Worst ever insurance company I've dealt with. Following up with the FOS and CMA.

  ExE&L, 10 July 2018

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    Highly sought the excess was 1400! The excess on most pet insurance is subject to change at the renew same as the premiums.

comment by: Helen, 30 October 2018

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