pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

1/10 Avoid this company

E&L take an age to pay out. My dog developed diabetes and a few month later he was totally blind. Cataract surgery was arranged at a private vet. I had to take the insurance policy to the consultation the consultant wasn't familiar with E&l but thankfully when he checked the policy he agreed to a direct to vet payment. I had to sign forms to agree I was responsible for Payment if insurance didn't pay out within 90 Days. Thankfully they, did any claim direct to the vet is paid out quite quickly. Any treatment from his regular vet I have to pay up front then wait an age for payment. I received an email on 12/12/17 from claims department the had received my claim form after phone calls to them I am still awaiting payment over 8 weeks later. If people are on a tight budget I could imagine how much stress this would cause.

  Gill, 7 February 2018

  Was this review helpful to you?      

    I agree with you. My dog had to be put to sleep in November. It was a straight forward claim and took almost 4 months for settlement to be made

comment by: Debbie prendergast, 30 March 2018

Comment on this Review

Your Name
What does 3 + 1 =  


ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American

See more >>>

PetInsurance Review 2016