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Customer Review for

1/10 Do not use this company - awful

Having been with them for some years in September 2017 we made a claim as our dog had been taken ill. Quick response saying they had received the claim then nothing!! Contacted mid November and they said claim had been passed for payment. Still nothing!! Phoned today and they said the claim will be paid in next 3-5 working days. Not expecting this to happen. Seems like they will do anything to get out of paying. If we get anything at all I am not expecting much as it looks like they use any excuse to exclude things from the claim. Worst pet insurance company we have ever used.

  Dave, 9 January 2018

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