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Customer Review for

1/10 waiting payment - customer service rude

VETS WILL NOT ACCEPT POLICY FOR E& L - YOU HAVE TO PAY UP FRONT? E&L do not acknowledge your claim form, customer service personnel are rude not interested and the party line is "your claim is in a pile on the desk and will processed when I get to it" Claimed with cat injury 08/07/17 - to days date 22/08/17 still nothing from E&L - all reviews say the same, delay in paying and when if do claims are reduced?

  Flow, 22 August 2017

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