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Customer Review for

1/10 Awful , decline everything

Stayed loyal to DL for years and years, They increase the policy every year my animal gets older , which I understand ! They seem to make reference to repeat illnesses all the time or seem to use this as an excuse not to pay!!!!!! They will charge you low prices to start with but if you don't do anything the premium will rise & rise!!!!! The words you've reached your pay out limits will appear more and more! From the lump / tuma from the ear to the tail will be classed as the same. The call handlers are a joke and read from a script, with no empathy Pay extra do anything and stay away from these rip off small print merchants.

  Jamie, 20 January 2018

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