pet insurance review

pet insurance cover | dog insurance | cat insurance | rabbit insurance | about | contact  

Customer Review for

1/10 Beware! Lifetime cover...until it's not

Used this company for my 2 dogs lifetime cover from 2011-2015, at which point l was told my spaniels now long term arthritis issue & meds would only be covered up to a total of 2,000 as a gesture of 'goodwill' and not at all after that as their underwriter had changed they didnt cover animals. If l hasnt been imminently due a baby l would have followed up with the ombudsman but frankly had bigger issues at that point. Now my dogs were all >8yrs old and the spaniels meds would not be covered by other companies anyway. The broker l used for my insurance said many others had been burned by them and the ombudsman would be very busy so l figured they would feel the wrath anyway. Shame as up to that point they had been good but dumping customers allegedly on lifetime cover is despicable, charlatans!

  Sarah Gibson, 8 January 2017

  Was this review helpful to you?      





    Thanks for this, this is exactly what Im hearing happens with most companies and Im looking for the one that doesnt and honors the policy in to old age. I very nearly went with them

comment by: Looking, 30 November 2017
 



Comment on this Review

Your Name
Comment
What does 4 + 3 =  




Insurers

ArgosTesco ChurchillAnimal Friends SainsburysVirgin PetguardHealthy Pets Vets MediCoverAviva
Direct Line PetplanE&L Pet Marks & SpencerMore Than RSPCALV Pet John LewishelpUcover American
Express

See more >>>




PetInsurance Review 2016